Service & Support
Service & Support
We offer you the best services
Our Services
Our Services
Remote Support
Whether you need network services on existing systems or IT consulting for modernization, our certified experts are always digitally available to find, implement and maintain your infrastructure.
Our guarantee
Refurbishing is one of our core competencies, and it cannot be done without testing. Testing is not only a guarantee for you – it is also important for us to know that we provide you with only the highest quality products. For most products we offer a warranty period of one year, with the exception of tapes and batteries. We offer three months of warranty for tapes and batteries.
Configuration
At Cipco we not only refurbish products, but also offer a configuration service. We are able to do simple and complex configurations. Our technicians are experienced in configuration, and they are ready to customize your new equipment according to your wishes. By asking for configuration you spare some time, If you are interested in this service, we recommend that you ask your contact person at Cipco when you place your order.
Spare Part Kits
This option is to have the spare part kit sent to you. Just like in the case of a buffer stock, we will agree together on the contents and the amounts. After we have made the agreement, we are going to send the spare part kit to your company. After you have received the kit, you are free to use them when you need them. This way you have immediate access to the critical parts, so you do not have to wait for delivery. Upon consumption, we will send replacements, so your spare part kit is always filled up.
Customer Services
Our Guarantee |
Refurbishing is one of our core competencies, and it cannot be done without testing. Testing is not only a guarantee for you – it is also important for us to know that we provide you with only the highest quality products. For most products we offer a warranty period of one year, with the exception of tapes and batteries. We offer three months of warranty for tapes and batteries.
Service & Support
Your IT needs an update and your company needs a competent, long-term and reliable expert. Because professional IT is no child’s play and no sideline. To create the perfect foundation for your company’s success and to operate it reliably, you need expertise, commitment and experience.
And that’s exactly what you get Service and Support at Cipco GmbH
